Cloud Support Plans

Choose Your Support Plan

Find the support level that matches your AWS & multi-cloud footprint. Switch between monthly or yearly billing any time, and scale from essential guidance to fully managed operations.

Standard Support

Entry-level AWS support plan with access to 5 core support services per month.

Up to 5 Servers Supported

$47/month

Billed monthly

AWS Elastic IP Allocation, Association, Disassociation & Release for an Instance
AWS Lightsail Instance / Server Deployment and Setup
AWS RDS and AWS EC2 instance connection set up through AWS security groups
AWS S3 Bucket Creation Service
Configure automated AWS RDS backups
Configure Scheduled Shutdown/Start Automation of EC2 Instances
+8 additional services

View Plan Details Need custom support?

Recommended

Premium Support

Expanded AWS support plan with 10 production-focused services including scaling, VPC, CloudFront and backups.

Up to 10 Servers Supported

$79/month

Billed monthly

AWS S3 Bucket Creation Service
AWS S3 Glacier Low Cost Deep Archive configurations
Configure Public/Private AWS S3 Bucket Access
Configure Scheduled Shutdown/Start Automation of EC2 Instances
Cost optimization by archiving standard AWS snapshots
Create and Configure AWS RDS Instance
+9 additional services

View Plan Details Need custom support?

Advanced Support

Full AWS support and cost-optimisation plan with 20 services including ECS/EKS/Lambda and detailed billing reviews.

Up to 20 Servers Supported

$149/month

Billed monthly

Analysing your AWS bill and suggesting ways to reduce costs
Automating AWS Server Backups and configuring AWS Backup Cycles and AWS Backup rules
AWS Cost Explorer Assistance
AWS Instance & Volume Protection Monitoring Service
AWS Spot Instance / Server Deployment for Cost Reduction
Configure Internet Gateway in AWS VPC
+10 additional services

View Plan Details Need custom support?

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Choose Your Support Plan

Flexible monthly and yearly pricing

Standard Support

Premium Support

Advanced Support