Terms & Conditions

TERMS AND CONDITIONS AGREEMENT

Effective upon the User's first access to CloudPrepare.com

THIS AGREEMENT

This Terms and Conditions Agreement ("Agreement" or "Terms") is entered into between the Parties identified below and governs all access to and use of the Website CloudPrepare.com, including all services, support plans, deliverables, features, subscriptions, communications, interactions, and any future offerings that may be added, modified, or removed. By visiting, browsing, accessing, or using CloudPrepare.com, or by purchasing any service offered through the Website, you confirm your understanding and acceptance of every provision contained in this Agreement. If you do not accept these Terms in full, you must immediately cease accessing or using the Website.

PARTIES

This Agreement is made between Nesote Technologies Private Limited, a company incorporated under the laws of India and the exclusive owner and operator of CloudPrepare.com ("Nesote," "Company," "we," "us," "our"), and you, the natural or legal person who visits, accesses, or uses any part of CloudPrepare.com or purchases any service or engages with any offering provided through the Website ("User," "you," "your"). Collectively, the Company and the User shall be referred to as the "Parties."

1. Acceptance of Agreement

By accessing CloudPrepare.com, creating an account, purchasing any service, submitting credentials or instructions, or otherwise interacting with the platform, you unconditionally agree to be bound by this Agreement. You acknowledge that the Website offers highly technical and potentially high-risk services, and you therefore accept full responsibility for understanding and monitoring the content of these Terms, including all future changes. Your continued use of the Website constitutes continuous acceptance of the most current version of this Agreement. If you do not agree with every provision herein, you must discontinue all use immediately.

2. Scope of Services — Broad, Evolving, and Multi-Platform in Nature

Nesote provides a wide and continuously evolving range of cloud, digital, technical, software-as-a-service (SaaS), website, infrastructure, automation, and related technology services ("Services"). The Services may include—but are not limited to—configurations, deployments, troubleshooting, migrations, optimization, DNS and CDN adjustments, email and authentication setups, cloud platform tasks, system integrations, performance improvements, and countless other forms of technical work. These Services may be performed across an extremely broad array of platforms and technologies.

The platforms covered may include, but are not limited to, cloud providers such as Amazon Web Services, Microsoft Azure, Google Cloud Platform, Cloudflare, DigitalOcean, Linode, Oracle Cloud, Vultr, and any additional or emerging cloud provider. Services may also involve work on SaaS and digital platforms such as Google Workspace, Microsoft 365, Shopify, Wix, WordPress, WooCommerce, Webflow, Squarespace, CRM platforms, email infrastructure, marketing systems, hosting control panels, or any newly introduced technology in the future. The scope of Services is intentionally broad and forward-looking. The User acknowledges that Nesote may introduce new services, modify existing ones, or discontinue specific offerings at any time and at its sole discretion.

3. Nature of Services — Inherently High-Risk Technical Work

You acknowledge and fully understand that all tasks performed by Nesote may involve highly complex and potentially irreversible changes to your systems, environments, or accounts. Technical work inherently carries risks due to the unpredictable nature of cloud providers, SaaS platforms, APIs, account restrictions, performance fluctuations, vendor policy changes, system interactions, and external dependencies. Configurations may affect production environments, and changes may result in disruptions or failures. You accept that all Services are provided strictly on an "AS-IS" and "AS-AVAILABLE" basis, and that outcomes may vary due to factors beyond the Company's control.

4. User Responsibilities

You assume full and independent responsibility for all aspects of your systems before, during, and after receiving Services from Nesote. This includes the obligation to maintain complete, verified, and up-to-date backups of all cloud resources, files, configurations, databases, accounts, and systems prior to engaging any service. You also bear sole responsibility for providing accurate, complete, and timely instructions, along with ensuring that all access credentials, permissions, and roles granted to the Company are correct and appropriate.

You are fully responsible for reviewing all changes made by Nesote before deploying them to production, for verifying compatibility with your environment, and for ensuring compliance with the policies of any cloud provider, SaaS platform, hosting provider, or third-party service. Any error, issue, downtime, malfunction, misconfiguration, or loss arising from incorrect, outdated, incomplete, or ambiguous User information, or from the User's failure to prepare proper backups or review deliverables, shall be solely the User's responsibility.

5. No Warranty of Any Kind

Nesote provides all Services with absolutely no warranties, guarantees, or promises of any kind, whether express, implied, statutory, or otherwise. The Company does not guarantee any particular outcome, level of performance, uptime, future compatibility, cost savings, system behavior, cloud performance, or functional result. The Company does not warrant that deliverables will be error-free, secure, uninterrupted, or suitable for any specific purpose. All implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, and non-infringement, are expressly disclaimed. You accept all risks associated with using the Services.

6. Extreme Limitation of Liability

To the fullest extent permitted by applicable law, Nesote shall not be liable for any type of damages or losses arising out of or connected to the Services, regardless of the cause. This includes, but is not limited to, data loss, downtime, configuration corruption, security breaches, vendor account suspensions, platform policy violations, cloud outages, SaaS failures, email delivery issues, DNS propagation delays, system malfunctions, API errors, and any financial, business, operational, reputational, or technical impact.

The Company shall have no liability whatsoever for consequential, incidental, indirect, special, punitive, exemplary, economic, or intangible damages, including lost profits, lost opportunities, lost customers, lost revenue, lost productivity, lost access, lost traffic, or lost search engine ranking. The User expressly waives any right to claim or recover such damages.

You further acknowledge that systems may behave unpredictably and that no degree of skill or care can eliminate these risks.

7. Assumption of Risk

You expressly acknowledge that all technical work may cause severe, irreversible, or unexpected consequences, including corrupted resources, deleted systems, loss of functionality, broken integrations, extended outages, failed deployments, scaling failures, security vulnerabilities, financial losses, or API limitations. Cloud infrastructure, SaaS platforms, and automated systems are inherently unpredictable. You voluntarily assume full responsibility for all such risks, whether known or unknown, foreseeable or unforeseeable.

8. Indemnification

You agree to indemnify, defend, and hold harmless Nesote, including its directors, employees, representatives, contractors, and affiliates, from any and all claims, losses, damages, liabilities, lawsuits, penalties, regulatory investigations, government actions, costs, and legal fees arising from or related to (a) your actions or inactions, (b) your instructions, (c) the access credentials you provide, (d) any cloud or SaaS vendor suspension, restriction, or failure, (e) any regulatory or compliance breach, (f) any misuse of the Services or deliverables, and (g) any violation of this Agreement. This indemnity obligation survives termination indefinitely.

9. Payment Terms

All payments for Services must be made in full and in advance, without exception. Any failure of payment, chargeback, dispute, or unauthorized reversal constitutes a material breach of this Agreement and may result in immediate termination of service, suspension of access, or initiation of legal action. You are responsible for all payment processor fees and any additional costs incurred due to currency conversion or transaction handling.

10. Refund Policy

Refunds are granted only in extremely limited circumstances. A refund may be considered solely when Nesote has not completed the Service within the stated timeframe or, where no timeframe was stated, within ten business days of the order—whichever occurs later. Furthermore, the User must request the refund within thirty days of the purchase date. No refund shall be provided for misunderstandings, dissatisfaction with outcomes, changes in User requirements, incorrect User inputs, vendor outages, partial work, User errors, or any factor beyond Nesote's control.

11. Delivery Times

All delivery timelines mentioned on CloudPrepare.com or communicated by the Company are approximate estimates only. The nature of technical work means that delays may occur unexpectedly. Nesote shall not be held liable for any delay or any consequence of delay, regardless of the cause.

12. Third-Party Platform Disclaimer

Nesote does not control and is not responsible for the actions, omissions, outages, policy changes, restrictions, performance issues, or pricing changes of any cloud provider, SaaS platform, hosting provider, or third-party service. You accept full responsibility for all risks associated with third-party platforms, including access limitations, authentication failures, API errors, vendor enforcement actions, or service degradation.

13. Acceptable Use Policy

You agree that you shall not use CloudPrepare.com or any deliverables for any illegal, abusive, harmful, fraudulent, misleading, exploitative, or unauthorized purpose. You shall not violate any cloud or SaaS vendor policies; provide malicious code, scripts, or files; misuse Nesote's deliverables; disrupt the Website; or attempt unauthorized access to systems or accounts. Any violation of this clause results in immediate termination without refund.

14. Confidentiality & Access Management

Nesote treats User credentials confidentially and accesses only the resources necessary to perform the contracted Services. Nevertheless, the User acknowledges that no digital transmission or storage method is entirely secure. The User must immediately change or revoke all credentials provided to Nesote once the service is completed. Nesote bears no responsibility for unauthorized access resulting from the User's failure to manage or secure credentials.

15. High-Risk Use Prohibited

You may not use Nesote's Services or deliverables in environments or applications where failure, malfunction, delay, or error could result in significant harm, including but not limited to medical systems, life-safety systems, aviation, nuclear operations, military control systems, or critical infrastructure. Nesote disclaims all liability for misuse in such high-risk contexts.

16. Intellectual Property

All intellectual property, including content, code, scripts, configuration files, documentation, website elements, and any other material displayed on or delivered through CloudPrepare.com, remains the exclusive property of Nesote. You may not copy, modify, reverse engineer, republish, distribute, resell, license, or use any content or deliverable for competitive or commercial purposes. Unauthorized use may result in legal action.

17. Additional Fees & Scope Limitations

Nesote may impose additional fees whenever requested tasks exceed the originally defined scope or require multiple regions, multiple accounts, complex compliance needs, rework due to User error, additional features, or substantial modifications. The determination of what constitutes "out of scope" rests exclusively with Nesote.

18. Support Services & Subscriptions

Support services, whether subscription-based or ticket-based, are offered at the discretion of Nesote and may include troubleshooting, maintenance, configuration assistance, or advisory communication. Nesote may modify, suspend, or discontinue support services at any time. Unless explicitly stated, the Company does not guarantee response times, resolution times, or availability.

19. Service and Pricing Modifications

Nesote retains absolute and unrestricted authority to modify, revise, alter, update, replace, suspend, or discontinue any service, support plan, subscription, pricing model, feature, deliverable, or Website content at any time, with or without notice. Such modifications take effect immediately for all Users, including those actively subscribed to ongoing plans. Nesote shall not be liable for any impact resulting from such changes.

20. Governing Law

This Agreement shall be governed solely by the laws of India, without regard to conflicts of law principles.

21. Mandatory Arbitration and Class Action Waiver

All disputes, claims, controversies, or disagreements relating to or arising from this Agreement, the Website, or any Services must be resolved exclusively through binding arbitration conducted in Kochi, Kerala, India, in accordance with the Arbitration and Conciliation Act, 1996. You waive any right to bring or participate in class actions, consolidated claims, representative actions, or collective proceedings. Only individual arbitration is permitted.

22. Privacy Policy

By using CloudPrepare.com, you acknowledge and agree to the Privacy Policy located at https://cloudprepare.com/privacy, which governs data collection, storage, analytics, cookies, communication practices, and data handling. The Privacy Policy is hereby incorporated into this Agreement by reference.

23. Data Retention & Storage

Nesote may store, retain, process, and transfer User data as necessary for operational, legal, compliance, audit, security, or dispute resolution needs. Immediate deletion is not guaranteed, and data may be retained indefinitely unless restricted by law or explicitly agreed upon in writing.

24. No Restrictions on Nesote's Rights

Nesote retains unrestricted authority to refuse service, terminate User accounts, modify systems, impose new requirements, or enforce any provision of this Agreement as it deems necessary. The Company's failure to enforce any right or provision does not constitute a waiver.

25. Export Controls & Compliance

You are solely responsible for complying with all applicable export laws, international sanctions, and regulatory requirements, including Indian and U.S. export restrictions. Nesote bears no responsibility for your compliance obligations.

26. Severability

If any provision of this Agreement is found invalid or unenforceable, the remainder of the Agreement shall remain fully enforceable and interpreted in a manner consistent with the original intent.

27. Assignment

Nesote may assign, transfer, or delegate its rights or obligations under this Agreement at any time without notice. You may not assign or transfer this Agreement without the prior written consent of Nesote.

28. Survival

The following provisions survive termination indefinitely: No Warranty, Limitation of Liability, Indemnification, Intellectual Property Rights, Arbitration, User Responsibilities, Privacy Obligations, Amendments, and all other clauses that, by their nature, are intended to continue in effect.

29. Entire Agreement

This Agreement, together with the Privacy Policy, constitutes the entire understanding between the Parties and supersedes all prior or contemporaneous representations, agreements, notices, or communications related to the Website or the Services.

30. Contact Information

For any legal or administrative inquiries regarding this Agreement, you may contact:

Nesote Technologies Private Limited

Email: [email protected]

31. Amendments & User Responsibility to Review

Nesote reserves the absolute, unilateral, unrestricted right to revise, modify, update, amend, or replace any part of this Agreement at any time, with or without notice. Updated Terms become effective immediately upon publication on CloudPrepare.com. It is solely your responsibility to review the Agreement periodically and remain informed of the current version. Nesote is under no obligation to notify Users about changes individually. Continued use of the Website after modifications constitutes full and binding acceptance of the revised Terms.